F.A.Q's

You can buy That's It Mānuka products directly from us here or head to one of our stockists.

If you’ve made a mistake (like realising you should get one of everything!) head to our contact page as soon as you can with all the dets. 

We’ll do our best to make changes but this won’t be possible if we have already processed and packed your original order. 

To find out more about altering orders, please visit our returns and
refunds policy.

Firstly – sorry! 

Secondly, please don’t stress – we’ll definitely make things right. Head to our contact page and let us know your order number and what’s gone wrong. 

We’ll be in touch within 48 hours to get things sorted.

Do you want to go into our monthly draw to win a That's It Hat?! Leave a review by clicking on the product you purchased.

SPF30+ Lip Balm

First Aid Gel

High-grade Manuka Oil

We use Shopify Payments to securely process your payment. 

You can use Visa, Mastercard, American Express, Shop Pay, Afterpay, Apple Pay and Google Pay when placing your order.

If you’re lucky enough to have a That’s It discount code, you can add this during checkout.

An easy way to do this is to register to our database and you'll receive a special welcome discount.

Anywhere you want! We send orders all around the world – just enter your detailed shipping address when you check out.

If you are not completely satisfied with any That’s It product, return it to us within 30 days of your purchase, and we will organise a refund or exchange. Less shipping costs.

View full refund policy here.